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Cancel Golan Telecom Service

Cancel Golan Telecom Service

Step-by-step guide to cancel, freeze, or change your Golan Telecom line.

Login to Golan Account
Important: We are a distributor and cannot access your Golan Telecom account directly.

How to Cancel Your Golan Line

1. Login to your Golan Telecom account:

https://www.golantelecom.co.il/en/login

2. Scroll down to the "More Actions" tab


3. Click "Line Disconnection"


4. Choose to cancel immediately or at the end of billing cycle


Freeze / Hold Your Line

You may request Golan Telecom to place your line on hold instead of canceling.
  • Minimum hold period: 1 month
  • Maximum hold period: 3 months per year
  • Cost: ₪9 per month
Contact Golan by phone or online to request a line freeze.

Change Your Plan

You can change your Golan Telecom plan anytime by logging into your account online.

Need Us To Cancel It For You?

We can contact Golan Telecom on your behalf and process the cancellation for you for a $10 service fee.

Traveling to Israel Occasionally?

If you only visit Israel short-term, consider switching to a Prepaid Israeli SIM Card.

  • Keep your permanent Israeli number
  • No monthly charges
  • Refill online before travel
  • Perfect for travelers
  • Free shipping available
Buy Prepaid SIM
You are responsible for ensuring your cancellation request is completed successfully.
Prepaid Online
4405 15th AveBrooklyn, NY 11219
+1-914-226-2240
📍 Our Locations
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Israel, Canada

About US Prepaid Online is an authorized partner of Golan Telecom and HOT Mobile, helping travelers sign up directly with two of Israel’s most affordable and reliable mobile providers. Our service allows you to activate your Israeli phone plan before you travel, so you can avoid expensive roaming fees, unexpected charges, and the hassle of arranging service after arrival. With local Israeli pricing, no hidden fees, and straightforward setup, staying connected in Israel is simple and cost-effective. Our support team is made up of native English speakers who understand the needs of international travelers and provide clear communication, responsive assistance, and a smooth experience from signup through activation.
4405 15th Ave, Brooklyn, NY 11219
914-226-2240