Commen Issues

SMS text messaging not working

If you can´t send or receive text messages on your smartphone, then the number of the message center is probably not correct, most of this problem occurs when you use a different mobile operator.

The Golan Message Center number is +972586279099

For Android:

Find "Text messages"

Press Messages.

Press the menu icon.

Press Settings.

Press Text messages.

Save the message centre number

Press Message centre.

Key in +972586279099 and press OK.

Return to the home screen

Press the Home key to return to the home screen.

For iPhone:

Enter *#5005*7672#

Press Call

You will then see:

Settings interrogation succeeded

Service center address

The current SMSC number will then show

To change the Message Center Number:

Enter **5005*7672*+972586279099# (for Golan)

Press Call

You will get the same message but if you then check again you will find the new number

iMessage not working

To read instructions from Apple on how to fix issues with Imessage click here https://support.apple.com/en-vn/HT204065

Using iMessage is hardly any different from using an app like WhatsApp, Imessage even shows up in separate threads.on your phone.

All Apple cares about is verifying ownership of your phone number. After that, you can turn off the cellular radio completely, remove your sim card, whatever, and Apple doesn't care. iMessages never get delivered to your wireless carrier and have nothing whatsoever to do with your sim card.

The only difference with Apple's service? Once you insert a new sim card with a new number, that new number gets activated to be used with iMessage and the older number gets deactivated. For all Apple knows, you might have canceled that number's service and will no longer ever use it.

I have the wrong size sim card

If the sim card you have is to small you can buy a sim card adapter like this one, If you need to trim your SIM card to a micro-SIM size, here are your options:

1. Head to Amazon.com and search for a nano-SIM cutter, like this one. It works like a hole puncher. When it arrives, you'll simply place your SIM card in the tray and punch out a smaller size. As a bonus, you'll also receive two adapters, which will allow you to put the micro-SIM card back into a regular-size SIM slot later on.

2. Do it yourself. If you need to trim your standard or micro-SIM card immediately, print out this free template and follow the instructions on the page. It's crucial that you take your time with this project, because if you make a mistake, you'll have to purchase a new SIM card. For the best results, use a sharp pair of scissors and always cut less first and trim (or file) later, if need be.

To watch a video on how this is done click here

3. Find out if any phone store in your neighborhood can cut it for you. some phone shops are able to trim it with a SIM cutter they have on hand. do not try asking your carrier's store they do not hold sim cutters.

Please note that there are always risks involved with home modifications and don’t cut up your SIM card unless you’re happy for it not to work (in this case you’ll need to get a replacement from the provider, or order a new SIM card). Proceed at your own risk.
To cut the sim card you need the following equipment